Uber has already filed an appeal following the Dec. 9 court ruling in the matter of O’Connor v. Uber Technologies, Inc. The U.S. District Court for the Northern District of California issued a 32-page order granting in part and denying in part the...
The Supreme Court of Hawaii ruled recently that if a neutral arbitrator fails to meet disclosure requirements, it constitutes “evident partiality” as a matter of law, and requires the vacatur of the arbitrator’s award. The dispute involved homeowners who claimed their...
Arbitrators, like judges, have immunity, meaning they can’t be sued. That leaves the consumer who learns after-the-fact that an arbitrator ruled on a case despite a conflict-of-interest with no legal recourse. When an arbitrator is selected through an...
A California resident takes a dispute to arbitration. He loses. Not only doea he lose, but he’s ordered to pay over $100,000 in legal fees to the prevailing party. Months later, he learns that the arbitrator had an undisclosed potential conflict—a conflict that could...
The New York Times three-part series highlighting forced arbitration has prompted Senate Judiciary Committee Ranking Member Patrick Leahy (D-Vt.) and Senator Al Franken (D-Minn.) to call on the leading providers of arbitration services to address concerns about the...
Subscribe in iTunes Following a three-part series on arbitration, the New York Times has published another story, this time blasting the ads attacking the Consumer Financial Protection Bureau, the government agency that’s attempting to open the courtroom doors for...
BrightLocal has released the findings of their annual Local Consumer Review Survey, which reveals the growing importance of online reviews in the purchasing decision. This is the 4th year BrightLocal has conducted the study into consumer usage and attitudes...
Subscribe in iTunes A bipartisan group of senators is pushing legislation to bar businesses from using a common online contract clause that effectively prohibits customers from posting negative reviews about them. Senate bill S. 2044, the Consumer Review Freedom Act...
Subscribe in iTunes A New York Times expose on forced arbitration has brought both praise and criticism from national media, lawyers and organizations. In a three-part series, the Times pointed out the flaws of a system that prevents consumers from taking disputes to...
Subscribe in iTunes Lawyers for Rolling Stone magazine were granted a protective order aimed at limiting the amount of information and documents disclosed during the defamation case filed by University of Virginia Associate Dean Nicole Erano. Eramo’s lawsuit stems...
