The good and the evil of online complaint sites

The good and the evil of online complaint sites

Subscribe in iTunes Before the age of the Internet, a consumer taking issue with a product or service had to write a letter of complaint and mail it off via the US Postal Service or call a customer complaint line. Family and friends may have known about the complaint,...
Consumers continue to fall for windfall schemes

Consumers continue to fall for windfall schemes

Subscribe in iTunes If it sounds too good to be true it probably is. Yet hundreds if not thousands of Americans continue to fall prey to the latest scams from unscrupulous overseas scammers who send emails claiming the recipient has won millions of dollars and only...
Gutter service: when you don’t know you’ve been sued

Gutter service: when you don’t know you’ve been sued

Subscribe in iTunes Gutter service, also known as sewer service, is when a process server claims to have served a particular person when indeed he didn’t. The result is most often that the person being sued finds out too late that they were due in court. The...
CFBP does more than tackle large problems

CFBP does more than tackle large problems

For consumers who have a dispute or other issue with a company, arbitration may be cost prohibitive and complaints to the company may go unanswered. The Consumer Financial Protection Bureau also accepts individual consumer complaints and forwards them to the company....
Class action waivers may be banned in arbitration clauses

Class action waivers may be banned in arbitration clauses

The Consumer Financial Protection Bureau (CFPB) is considering proposing new rules that would prohibit consumer financial institutions from banning class action lawsuits in their arbitration clauses. Subscribe in iTunes “Consumers should not be asked to sign away...
Soon, Verizon will be watching you

Soon, Verizon will be watching you

In a barely noticed announcement, Verizon said it will soon be sharing profiles with AOL’s add network. ProPublica reported that the AOL network will be able to match millions of Internet users to their real-world details, including gender, age and interests. AOL’s...
Consumer organization blasts US Chamber of Commerce

Consumer organization blasts US Chamber of Commerce

http://traffic.libsyn.com/veritasnews/VNN_028_mixdown.mp3 Subscribe in iTunes US Chamber surveys state courts for corporate fairness by Carol Thompson Public Justice, a well-known consumer advocacy organization is taking the US Chamber of Commerce to task over...
Rolling Stone slapped with defamations suits

Rolling Stone slapped with defamations suits

by Carol Thompson Three University of Virginia graduates and members of a fraternity who were portrayed in a debunked account of a gang rape in a retracted Rolling Stone magazine story filed a lawsuit against the publication and the article’s author, according to...
Creditors changing arbitration clauses

Creditors changing arbitration clauses

by Carol Thompson Subscribe in iTunes For many credit card holders, new wording has been incorporated into arbitration clauses that provide an opt-out provision without penalty. In the past, those who opted out of arbitration clauses often found they were denied...
CFPB puts payday lending companies under the microscope

CFPB puts payday lending companies under the microscope

by Carol Thompson For those who run short on cash before the next paycheck arrives, payday lending companies can prevent financial hardship. Conversely, and according to some experts, the can often cause more hardship than they prevent. Known as predatory lending, the...