Arbitration: Attorney’s General speak out

Arbitration: Attorney’s General speak out

by Carol Thompson While the Arbitration Fairness Act  (H.R. 1844, S. 878) sits idly in Washington, over a dozen state attorney general’s are appealing for change. Late last year 16 state attorney generals wrote to the Consumer Financial Protection Bureau...
Want to change your social security number? Good luck

Want to change your social security number? Good luck

by Carol Thompson The most recent security breach involving the theft of millions of social security numbers from Anthem has left many wanting to know if it’s possible to change their social security number. The government, however, doesn’t allow...
No getting rid of Rachel from cardholder services

No getting rid of Rachel from cardholder services

by Carol Thompson Getting rid of Rachel from Cardholder Services is seemingly impossible as she has new tricks up her sleeve- spoofing local cell phone numbers. Michael Burns was shocked when he was on vacation in Germany and his cell phone kept ringing with...
FTC Issues Follow-Up Study on Credit Report Accuracy

FTC Issues Follow-Up Study on Credit Report Accuracy

by Carol Thompson The Federal Trade Commission has issued a follow-up study of credit report accuracy that found most consumers who previously reported an unresolved error on one of their three major credit reports believe that at least one piece of disputed...