State Farm Lloyd’s to refund $352 million to Texas homeowners

State Farm Lloyd’s to refund $352 million to Texas homeowners

by Carol Thompson A 12-year legal battle has come to an end in the state of Texas. State Farm Lloyd’s has agreed to refund $352 million in premiums to an estimated 1.2 million homeowners to settle the more than decade-long dispute between the insurance company,...
Does homeowners insurance cover frozen water pipes?

Does homeowners insurance cover frozen water pipes?

by Carol Thompson With record-breaking cold weather blanketing the northeast, south and Midwest for most of the month of February, frozen water pipes has been a problem for homeowners, especially those who live in areas not accustomed to subzero temperatures. Pipes...
Arbitration awards can be appealed

Arbitration awards can be appealed

by Carol Thompson It is not possible to appeal an arbitration award to a court on the usual appellate grounds under federal or state law. Under the Federal Arbitration Act, which governs most arbitrations, a party may petition a court to modify or vacate an...
Only six percent of consumers win credit card arbitration

Only six percent of consumers win credit card arbitration

by Carol Thompson According to a study conducted by Public Citizen, consumers only win six percent of the credit card disputes that are taken to arbitration. In the more than 19,000 cases studied by the consumer advocacy organization, 94 percent of the decisions...
Before you sign: Read the fine print

Before you sign: Read the fine print

by Carol Thompson Hidden in the fine print of many consumer contracts – from credit cards and cell phone contracts to nursing home care and employment contracts – are dangerous forced arbitration clauses.  Consumers and employees are often unaware...