American Arbitration Association launches new consumer rules

American Arbitration Association launches new consumer rules

by Carol Thompson Beginning Sept. 1, the American Arbitration Association’s new consumer rules went into effect. The new rules will replace the Consumer-Related Dispute Supplementary Procedures which were previously used in conjunction with the commercial procedures....
Forced Arbitration: The End of Class Action?

Forced Arbitration: The End of Class Action?

(Story by Carol Thompson) For decades, Americans who have been wronged by corporations and large companies could bring a class-action lawsuit, pooling their resources to alleviate the cost of suing. The class-action lawsuit made it possible for the “little guys” to...