Lawmakers look to end gag clauses for online reviews

Lawmakers look to end gag clauses for online reviews

Subscribe in iTunes A bipartisan group of senators is pushing legislation to bar businesses from using a common online contract clause that effectively prohibits customers from posting negative reviews about them. Senate bill S. 2044, the Consumer Review Freedom Act...
No getting rid of Rachel from cardholder services

No getting rid of Rachel from cardholder services

by Carol Thompson Getting rid of Rachel from Cardholder Services is seemingly impossible as she has new tricks up her sleeve- spoofing local cell phone numbers. Michael Burns was shocked when he was on vacation in Germany and his cell phone kept ringing with...
FTC Issues Follow-Up Study on Credit Report Accuracy

FTC Issues Follow-Up Study on Credit Report Accuracy

by Carol Thompson The Federal Trade Commission has issued a follow-up study of credit report accuracy that found most consumers who previously reported an unresolved error on one of their three major credit reports believe that at least one piece of disputed...
Operators of scheme targeting Hispanic consumers banned

Operators of scheme targeting Hispanic consumers banned

by James O’Connor Cream Group, Inc., which operates as Oro Marketing, and its mastermind Sami Charchian have agreed to a permanent ban on telemarketing to settle Federal Trade Commission charges that they targeted Spanish-speaking women with false promises that...
FTC Approves Final Order Settling Charges Against Snapchat

FTC Approves Final Order Settling Charges Against Snapchat

by Carol Thompson Following a public comment period, the Federal Trade Commission has approved a final order settling charges that Snapchat deceived consumers with promises about the disappearing nature of messages sent through the service. According to the FTC’s...