by Carol Thompson While the Arbitration Fairness Act (H.R. 1844, S. 878) sits idly in Washington, over a dozen state attorney general’s are appealing for change. Late last year 16 state attorney generals wrote to the Consumer Financial Protection Bureau...
by Carol Thompson The phone rings. The caller claims to be from United Processing Services. The message: Call an unnamed law firm within a specified time period, usually an hour or two, or a process server will arrive at your door, or worse, at your place of...
(Story by Carol Thompson) Many Americans think that they will never need to use the arbitration process. If they are wronged by an employer or a company they do business with, they believe they can resolve their dispute in a court of law. That’s often not...