by Carol Thompson Beginning Sept. 1, the American Arbitration Association’s new consumer rules went into effect. The new rules will replace the Consumer-Related Dispute Supplementary Procedures which were previously used in conjunction with the commercial procedures....
(Story by Carol Thompson) Many Americans think that they will never need to use the arbitration process. If they are wronged by an employer or a company they do business with, they believe they can resolve their dispute in a court of law. That’s often not...
