by Carol Thompson Yesterday the New Jersey Supreme Court overturned an order compelling arbitration in a case against U.S. Legal Services Group, LP (USLGS) ruling that the arbitration agreement signed by the plaintiff failed to clearly state that she...
by Carol Thompson When Cindy Cox, a disabled United States Navy Veteran, ordered an iPhone case from online store Accessory Outlet, she got much more than a case for her phone. She alleges she was bullied. Now, she is asking the court for a declaratory judgment...
by Carol Thompson Congress is now jumping into the fight to prevent business owners from financially penalizing consumers who leave bad reviews on websites. The Consumer Review Freedom Act was introduced earlier this month. The bill proposes to make it...
by Carol Thompson Beginning Sept. 1, the American Arbitration Association’s new consumer rules went into effect. The new rules will replace the Consumer-Related Dispute Supplementary Procedures which were previously used in conjunction with the commercial procedures....
by Carol Thompson If you live in the United States, chances are you’ve received a robocall from “Rachel” offering to lower your credit card rates—even if you don’t have a credit card—and despite the option to opt out of receiving the calls, Rachel persists. As do...
