by Carol Thompson Astroturfing– the business of bogus business reviews is a growing problem for businesses large and small. Fake reviews, both positive and negative are wreaking havoc on legitimate business owners who don’t know how to fight back. Websites...
by Carol Thompson The Supreme Court of Alabama recently reversed an arbitration award after it found that one of the arbitrators had failed to disclose a potential conflict of interest. The case involved a dispute between a not-for-profit corporation administering a...
by Carol Thompson Rep. Bob Goodlatte has introduced H.R. 1927 – a bill titled Fairness in Class Action Litigation Act of 2015 – which would make it near impossible for Americans to join together in bringing class action lawsuits for nearly any illegal act a...
by Carol Thompson Yesterday U.S. Senator Al Franken (D-Minn) and Rep. Hank Johnson (D-Ga) reintroduced a bill Wednesday that would block companies and institutions from preemptively forcing employees, customers and others to arbitrate antitrust suits, civil rights...
by Carol Thompson There have been numerous complaints about consumers learning after-the-fact that the arbitrator deciding their case had a conflict-of-interest. The consumer bears the responsibility of vetting an arbitrator prior to a hearing, and it’s rare for...