Astroturfing: The growing problem of false business reviews

Astroturfing: The growing problem of false business reviews

by Carol Thompson Astroturfing– the business of bogus business reviews is a growing problem for businesses large and small. Fake reviews, both positive and negative are wreaking havoc on legitimate business owners who don’t know how to fight back. Websites...
Class action lawsuits under threat from lawmakers

Class action lawsuits under threat from lawmakers

by Carol Thompson Rep. Bob Goodlatte has introduced H.R. 1927 – a bill titled Fairness in Class Action Litigation Act of 2015  – which would make it near impossible for Americans to join together in bringing class action lawsuits for nearly any illegal act a...
Lawmakers reintroduce Arbitration Fairness Act

Lawmakers reintroduce Arbitration Fairness Act

by Carol Thompson Yesterday U.S. Senator Al Franken (D-Minn) and Rep. Hank Johnson (D-Ga) reintroduced a bill Wednesday that would block companies and institutions from preemptively forcing employees, customers and others to arbitrate antitrust suits, civil rights...

American Arbitration Association now vets arbitrators for hefty fee

by Carol Thompson There have been numerous complaints about consumers learning after-the-fact that the arbitrator deciding their case had a conflict-of-interest. The consumer bears the responsibility of vetting an arbitrator prior to a hearing, and it’s rare for...