by Carol Thompson Yesterday U.S. Senator Al Franken (D-Minn) and Rep. Hank Johnson (D-Ga) reintroduced a bill Wednesday that would block companies and institutions from preemptively forcing employees, customers and others to arbitrate antitrust suits, civil rights...
by Carol Thompson There have been numerous complaints about consumers learning after-the-fact that the arbitrator deciding their case had a conflict-of-interest. The consumer bears the responsibility of vetting an arbitrator prior to a hearing, and it’s rare for...
by Carol Thompson What started as a blender purchase has become a mishmash of allegations against Internet giant Amazon. In court papers filed April 15, Andrea Fagerstrom and Allen Wiseley allege that Amazon should not be allowed to hold customers to its...
by Carol Thompson Arbitration has been a hot topic in recent weeks due to the Consumer Financial Protection Bureau’s report to Congress on the impact of mandatory arbitration agreements in consumer contracts. But, consumer contracts aren’t exclusive to...
by Carol Thompson Forced arbitration clauses are everywhere, including the popular file sharing and storage company Dropbox. The arbitration clause means that should an individual be harmed in any way, or have a dispute with Dropbox, the matter must be taken to...
